Return Policy

..Refund Policy

At Bella Mercy, we are committed to ensuring your satisfaction with every purchase. Our refund policy is designed to provide a clear and transparent process for your peace of mind. Please read the following guidelines to understand the eligibility for return..!

..Eligibility for Return:

1. To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as received.

..Initiating a Return:

1. Log in to your account and navigate to the ‘Order History’ section.
2. Select the order containing the item you wish to return and click ‘Initiate Return.’
3. Follow the on-screen instructions to provide the required information.

..Return Shipping:

1. Customers are responsible for return shipping costs unless the return is due to an error on our part.
2. We recommend using a trackable shipping method to ensure safe and secure return delivery.

..Inspection and Approval:

1. Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above.
2. Please allow 5 business days for us to complete the inspection process.

..Refund Process:

1. If your return is approved, a refund will be initiated to your original payment method within 10 – 15 business days.
2. The time it takes for the refund to appear in your account may vary depending on your financial institution.

..For any questions or assistance with the return process, please contact our Customer Support - 8487861079 We are here to help you every step of the way.

Please note that this policy is subject to change, and the most current version will be available on our website. Thank you for shopping with Bella Mercy Your satisfaction is our priority.